We provide comprehensive online help articles (see the Datapel Knowledge Base) to assist users with specific workflows in a step-by-step manner. As part of our subscription service you also have access to our support staff for specific questions on how to use Cloud.WMS, however our team is not able to provide ad-hoc training over the phone.
Unless you’ve used our solution before or similar WMS we strongly recommend that you include Datapel training services as part of the implementation process. This ensures effective use of specialised workflows and features of our system, and a smooth transition for you and your staff. Investing in training shortens your learning curve and maximises your payback in improved productivity, higher efficiency and reduced errors.