Order management

Warehouse Order Management and Fulfillment

Manage hundreds of orders daily. Automatically set your team priorities and organise work loads so you remain in control and have clear insights into all operational activity.

Give better customer service when you offer contract pricing arrangements. Support omni-channel customer orders with powerful EDI and B2B portals, and adapters for popular mobile sales solutions. Integrate with eCommerce stores, large retailers and e-tailers. Automatically transfer invoices, purchases and credit returns to your accounting system.

Easily create quotes, orders, returns, and invoices

Allocate inventory by reserve, pick holds or by order

Automatically split orders by available inventory, or by available lines

Combine backorders for cost effective consolidation of customer shipments

Get real-time crossdock alerts for previously out-of-stock backorders

Manage RMA (returns) releasing product back to inventory or quarantine

Quickly sort, view and assign orders and see clear fulfillment statuses

Manage special pricing schedules with an easy-to-use schedule designer

Leading organisations use Datapel for a faster pick, pack and ship process

Easy pick, pack and ship process

Create quotes, orders, returns, and invoices allocating inventory by reserve, pick holds or by order. Move forward and backward through the pick, pack, ship process with ease.

Quickly assign orders and track fulfilment

Sort, view and assign orders to your workers by user status or priority flags, and see clear order-by-order fulfilment status. Always know what’s happening.

Flexible special pricing schedules

Manage special customer and supplier pricing schedules by item, by brand, by delivery location, by contract period, or by quantity break, using our easy-to-use schedule designer.

Integrated omni-channel orders

Support omni-channel customer orders with powerful EDI and B2B portals, and adapters for popular mobile sales solutions. Integrate with eCommerce stores, large retailers and e-tailers.

Better customer service

Differentiate your customer service with flexible contract pricing arrangements, and gain a clear advantage within a competitive supply chain. Check historic pricing and bought products during order entry to maximise selling opportunities and customer experience.

Integrate with your accounting system

Automatically transfer invoices, purchases and credit returns to your accounting system. Stop double handling your data and avoid simple human error.

Increased order accuracy and efficiency

Learn how EHI Australia increased order accuracy and maximised warehouse efficiency. They had outgrown their paper-based system, and needed reliable implementation during rapid business growth.

From old to new in under seven days

Find out how P & H Fine Foods pivoted in under seven days during the Covid-19 pandemic to implement a whole new warehouse management system.

Use best practice scanning workflows and get your stock moving faster.

Coordinate and collaborate with Datapel

Your Datapel Cloud.WMS combines cutting-edge features into one easy, automated system. Built to drive business operations with advanced order management and inventory control workflows to achieve best practice for your industry.

Multiple locations and bins

Manage inventory and guide your workers through the most efficient pick path. Locate articles in multiple bins and locations with precision.

Barcode scan and print

Introduce barcoding at your pace with our best practice scanning workflows for pick, pack and ship. Flexible options for GS1 standard barcodes.

Guided pick, pack and putaway

Dramatically increase your productivity when you use guided article selection. Reduce search times with real-time location of stock.

Inventory management

Take advantage of best practice warehouse management principles. Take a full 360 degree view of your operations from an inventory-centric perspective.  

Purchasing and receiving

Anticipate stock requirements and drive purchase re-ordering from internal or external suppliers using order demand. Close the loop on a successful supply chain.

Returns management

Receive returns from only bonafide customers and within allowed RMA time windows. Link returned goods with their delivered serial or batch numbers to avoid “product switching” for expired or faulty products from other companies.

eBusiness EDI

B2B EDI extends from single order imports to a coordinated exchange of order acknowledgements and confirmations, with advanced order shipment notifications (ASN).

Document trails

Manage disputes, workflow or process shortcomings by clearly detailed audit trail review. Events and times triggered by users, with item and order number references.

Logistics and freight carrier

Integrate simply with your logistics provider. Avoid re-keying consignment data and automate your supply chain, from web order to carrier pickup.

BI and reporting

Make informed business decisions with interactive dashboards that provide more than just summarised visual widgets.

Get more products to more customers and do it faster

Discover whether Datapel is the right fit for your business with a risk-free trial. We’ll give you a personalised demo and help you get set up for success.