Streamline Order Fulfilment
Order Management System for Order Fulfilment
Manage hundreds of orders daily with the Datapel’s order management system. Automatically set your team priorities and organise workloads so you remain in control and have clear insights into all operational activity.
Give better customer service when you offer contract pricing arrangements. Support omnichannel customer orders with powerful EDI and B2B portals, and adapters for popular mobile sales solutions. Integrate with eCommerce stores, large retailers and e-tailers. Automatically transfer invoices, purchases and credit returns to your accounting system.
Easily create quotes, orders, returns, and invoices
Allocate inventory by reserve, pick holds or by order
Automatically split orders by available inventory, or by available lines
Combine backorders for cost effective consolidation of customer shipments
Get real-time crossdock alerts for previously out-of-stock backorders
Manage RMA (returns) releasing product back to inventory or quarantine
Quickly sort, view and assign orders and see clear fulfillment statuses
Manage special pricing schedules with an easy-to-use schedule designer
Leading organisations use Datapel’s order management system for a faster pick, pack and ship process
Rated 4.4 / 5
Easy pick, pack and ship process
Create quotes, orders, returns, and invoices allocating inventory by reserve, pick holds or by order. Move forward and backward through the pick, pack, ship process with ease.
Quickly assign orders and track fulfilment
Sort, view and assign orders to your workers by user status or priority flags, and see clear order-by-order fulfilment status. Always know what’s happening with our order management system.
Flexible special pricing schedules
Manage special customer and supplier pricing schedules by item, by brand, by delivery location, by contract period, or by quantity break, using our easy-to-use schedule designer.
Integrated omnichannel orders
Support omnichannel customer orders with powerful EDI and B2B portals, and adapters for popular mobile sales solutions. Integrate with eCommerce stores, large retailers and e-tailers.
Improve customer service with efficient order management
Differentiate your customer service with flexible contract pricing arrangements, and gain a clear advantage within a competitive supply chain. Check historic pricing and bought products during order entry to maximise selling opportunities and customer experience.
Integrate with your accounting system
Automatically transfer invoices, purchases and credit returns to your accounting system. Stop double handling your data and avoid simple human error.
Rated 4.4 / 5
Increased order accuracy and efficiency
Learn how EHI Australia increased order accuracy and maximised warehouse efficiency. They had outgrown their paper-based system, and needed reliable implementation during rapid business growth.
From old to new in under seven days
Find out how P & H Fine Foods pivoted in under seven days during the Covid-19 pandemic to implement a whole new warehouse management system.
Use our order management system with best practice scanning workflows to get your stock moving faster and streamline your fulfilment processes.
Our Reviews
Frequently Asked Questions
What is Order Management?
Order management is the process of receiving, tracking and fulfilling customer orders from ordering to delivery, order processing and customer satisfaction.
What Does an Order Management System Do?
An Order Management System (OMS) automates order processing, inventory and fulfilment across multiple sales channels, accuracy and customer service.
What are the 4 Stages of Order Management?
- Order Placement
- Order Processing
- Order Fulfilment
- Order Tracking and Customer Service
What is Purchase Order Management?
Purchase order management involves creating, tracking, and managing purchase orders to ensure timely receipt of goods or services, optimising inventory levels and supplier relationships.
Order Management System vs ERP
An OMS manages orders, inventory and fulfilment, an ERP manages more business processes including finance and supply chain. Integrating both will make everything more efficient.
Coordinate and collaborate with Datapel’s inventory movement and audit trails
Your Datapel Cloud.WMS combines cutting-edge features into one easy, automated system. Built to drive business operations with purchase order software and inventory control workflows to achieve best practice for your industry.
Multiple locations and bins
Manage inventory and guide your workers through the most efficient pick path. Locate articles in multiple bins and locations with precision.
Barcode scan and print
Introduce barcoding at your pace with our best practice scanning workflows for pick, pack and ship. Flexible options for GS1 standard barcodes.
Guided pick, pack and putaway
Dramatically increase your productivity when you use guided article selection. Reduce search times with real-time location of stock.
Inventory management
Take advantage of best practice warehouse management principles. Take a full 360 degree view of your operations from an inventory-centric perspective.
Purchasing and receiving
Anticipate stock requirements and drive purchase re-ordering from internal or external suppliers using order demand. Close the loop on a successful supply chain.
Returns management
Receive returns from only bonafide customers and within allowed RMA time windows. Link returned goods with their delivered serial or batch numbers to avoid “product switching” for expired or faulty products from other companies.
eBusiness EDI
B2B EDI extends from single order imports to a coordinated exchange of order acknowledgements and confirmations, with advanced order shipment notifications (ASN).
Document trails
Manage disputes, workflow or process shortcomings by clearly detailed audit trail review. Events and times triggered by users, with item and order number references.
Logistics and freight carrier
Integrate simply with your logistics provider. Avoid re-keying consignment data and automate your supply chain, from web order to carrier pickup.
BI and reporting
Make informed business decisions with interactive dashboards that provide more than just summarised visual widgets.
