Returns management
Reverse Logistics inc. Returns Management
Ensure returns are received from only bonafide customers and within allowed RMA time windows. Use Datapel to link returned goods with despatched serial or batch numbers, so you can avoid “product switching” for expired or faulty products from other suppliers.
Create a return authority (RA) linked to prior customer sales order
Issue blind returns to allow for eCommerce order returns and exchanges
Match goods inward with return authority references
Leading organisations use Datapel’s returns management system to exchange with ease
Rated 4.4 / 5
Link return authorities to prior sales orders
Create a return authority (RA) linked to a prior customer sales order. Regulate returned merchandise and credit entitlements by item ranges, batch, or serial numbers. Avoid “product switching” for expired or faulty products from other suppliers.
Produce better documentation
Produce RMA documentation for customers to return with goods, adding reasons or other comments. Simplify your receiving and warehouse putaway process.
Use built-in barcode scan receiving
Simplify exchange management with single order negative quantity express return-to-stock workflows, allowing customer facing or trade-desk staff to handle inventory swaps directly.
Rated 4.4 / 5
Increased order accuracy and efficiency
Learn how EHI Australia increased order accuracy and maximised warehouse efficiency. They had outgrown their paper-based system, and needed reliable implementation during rapid business growth.
From old to new in under seven days
Find out how P & H Fine Foods pivoted in under seven days during the Covid-19 pandemic to implement a whole new warehouse management system.
Manage your returns and exchanges efficiently and effectively.
Our experience working with Datapel has been absolutely first-class, we have been working with them for over 10 years, they continue to add value every year
The implementation staff and support staff have been accessible and always there to help. WMS just works well
We researched all products on the market and the WMS is the best fit for a mid size company
It has given us the ability to integrate MYOB with a Warehouse Management System.
WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems and has room to grow as the business grows.
The system was extremely cost-effective and the Datapel team are very helpful, and knowledgeable and were committed to delivering a system that met our requirements.
We just didn’t expect it to be that much of an improvement… even with our best pickers… and now we can multi-skill our entire staff and be even more efficient
With Datapel we have managed to quadruple in size and keep the same core team – it just delivers the efficiency we need to keep growing.
As a chemical manufacturer and wholesaler where would we be without Datapel? Datapel is our key customer service advantage
With Datapel DataPOS we get a flexible POS experience that knows the client and makes the checkout process simple
We have no hesitation in recommending the suitability and usefulness of Datapel for our industry
Coordinate and collaborate with Datapel’s inventory movement and audit trails
Your Datapel Cloud.WMS combines cutting-edge features into one easy, automated system. Built to drive business operations with purchase order software and inventory control workflows to achieve best practice for your industry.
Multiple locations and bins
Manage your inventory and guide workers through the most efficient pick path. Locate articles in multiple bins and locations with precision.
Barcode scan and print
Introduce barcoding at your pace. Use our best practice scan pick, pack and ship workflows, with flexible options for GS1 standard barcodes.
Order management
Manage hundreds of orders daily. Automatically organise work loads and set your team priorities. Remain in control and get clear operational insights.
Guided pick, pack and putaway
Increase your productivity dramatically with guided article selection. Use real-time stock location to reduce search times.
Inventory management
Use best practice warehouse management principles. Take an inventory-centric perspective to see a full 360 degree view of your operations.
Purchasing and receiving
Close the loop on a successful supply chain using order demand – anticipate stock requirements and drive purchase re-ordering from internal or external suppliers.
eBusiness EDI
B2B EDI can extend from single order imports to a coordinated exchange of order acknowledgements and confirmations.
Document trails
Manage disputes, workflow or process shortcomings by audit trail review. See clearly detailed events and times triggered by users, with item and order number references.
Logistics and freight carrier
Integrate simply with your logistics provider. Avoid re-keying your consignment data and automate your supply chain, from web order to carrier pickup.
BI and reporting
Interactive dashboards give you more than just summarised visual widgets. Understand your key metrics and make informed business decisions.
