Reverse Logistics inc. Returns Management
Ensure returns are received from only bonafide customers and within allowed RMA time windows. Use Datapel to link returned goods with despatched serial or batch numbers, so you can avoid “product switching” for expired or faulty products from other suppliers.
Create a return authority (RA) linked to prior customer sales order
Issue blind returns to allow for eCommerce order returns and exchanges
Match goods inward with return authority references
Leading organisations use Datapel to manage returns and exchange with ease
Rated 4.4 / 5
Link return authorities to prior sales orders
Create a return authority (RA) linked to a prior customer sales order. Regulate returned merchandise and credit entitlements by item ranges, batch, or serial numbers. Avoid “product switching” for expired or faulty products from other suppliers.
Produce better documentation
Produce RMA documentation for customers to return with goods, adding reasons or other comments. Simplify your receiving and warehouse putaway process.
Use built-in barcode scan receiving
Simplify exchange management with single order negative quantity express return-to-stock workflows, allowing customer facing or trade-desk staff to handle inventory swaps directly.
Rated 4.4 / 5
Coordinate and collaborate with Datapel
Your Datapel Cloud.WMS combines cutting-edge features into one easy, automated system. Built to drive business operations with advanced order management and inventory control workflows to achieve best practice for your industry.
Multiple locations and bins
Manage your inventory and guide workers through the most efficient pick path. Locate articles in multiple bins and locations with precision.
Barcode scan and print
Introduce barcoding at your pace. Use our best practice scan pick, pack and ship workflows, with flexible options for GS1 standard barcodes.
Manage hundreds of orders daily. Automatically organise work loads and set your team priorities. Remain in control and get clear operational insights.
Guided pick, pack and putaway
Increase your productivity dramatically with guided article selection. Use real-time stock location to reduce search times.
Use best practice warehouse management principles. Take an inventory-centric perspective to see a full 360 degree view of your operations.
Purchasing and receiving
Close the loop on a successful supply chain using order demand – anticipate stock requirements and drive purchase re-ordering from internal or external suppliers.
B2B EDI can extend from single order imports to a coordinated exchange of order acknowledgements and confirmations.
Manage disputes, workflow or process shortcomings by audit trail review. See clearly detailed events and times triggered by users, with item and order number references.
Logistics and freight carrier
Integrate simply with your logistics provider. Avoid re-keying your consignment data and automate your supply chain, from web order to carrier pickup.
BI and reporting
Interactive dashboards give you more than just summarised visual widgets. Understand your key metrics and make informed business decisions.
Get more products to more customers and do it faster
Discover whether Datapel is the right fit for your business with a risk-free trial. We’ll give you a personalised demo and help you get set up for success.