Need Support?

We’re Here to Assist

For critical service issues please email [email protected] with the word critical in the subject title and be sure to clearly identify your access URL and user details for our team to escalate for priority resolution. Feel free to follow up with a call to our support line on +61 1300 137 082 to ensure your email request has made it through and you have been assigned an incident ticket number.

datapel-forum

Here you’ll find a group of experienced users who are happy to share tips, tricks and best practices. Ask questions and get detailed answers to your Datapel Cloud.WMS questions from other users and experts. Share your wins and challenges to help others learn and grow. Stay up to date with the latest news, features and industry trends.

Get instant answers via our knowledge base

Datapel Knowledgebase is a collection of searchable online articles to help you with specific WMS workflows. Use the link belows to access this resource and enter keywords describing the topic for which you require assistance.

Remote support

Datapel Remote Support is a desktop application that allows the Datapel Support Team to actively diagnose the operation of your local PC system. To start a Remote Support session you need to first install the Datapel Remote Support installation file below. Double click the downloaded file, and follow the installation instructions. Alternatively, call the Datapel Support Team on 1300 137 082 for help.

Our Reviews

Adam Koniaras

Elk Accessories

Our experience working with Datapel has been absolutely first-class, we have been working with them for over 10 years, they continue to add value every year

Terry Parker

Innovation with Energy

The implementation staff and support staff have been accessible and always there to help. WMS just works well

David Williams

Mudex

We researched all products on the market and the WMS is the best fit for a mid size company

Justin Germain

Germain Seafoods

It has given us the ability to integrate MYOB with a Warehouse Management System.

Greg Hargreaves

Brisbane Appliance Sales

WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems and has room to grow as the business grows.

Andrew Arthy

EHI Australia

The system was extremely cost-effective and the Datapel team are very helpful, and knowledgeable and were committed to delivering a system that met our requirements.

Andrew Arthy

EHI Australia

We just didn’t expect it to be that much of an improvement… even with our best pickers… and now we can multi-skill our entire staff and be even more efficient

Edward Thorp

Heebie Jeebies

With Datapel we have managed to quadruple in size and keep the same core team – it just delivers the efficiency we need to keep growing.

Ali Pogalva

Lo-Chlor Chemicals

As a chemical manufacturer and wholesaler where would we be without Datapel? Datapel is our key customer service advantage

Penny Bebb

Kimdec Hair + Beauty Supplies

With Datapel DataPOS we get a flexible POS experience that knows the client and makes the checkout process simple

Craig Marcus

Farmalinx

We have no hesitation in recommending the suitability and usefulness of Datapel for our industry