Is upgrading mandatory?

Customers are required to upgrade at least once every two (2) years. Compatibility upgrades are only provided for the previous years release, so although we would recommend upgrading every year, it is not compulsory. If you do not upgrade your MYOB accounting software...

Is training mandatory?

For all Datapel products, we provide comprehensive manuals and online resources (see Datapel Knowledge Base) to help users complete specific workflows step-by-step. As part of our Support and Maintenance services, you also have access to our support staff for specific...

Do you provide updates?

As part of your annual support and maintenance fees, Datapel provides two types of updates to all Datapel Systems products – a “compatibility update” and a “new product upgrade”. The “compatibility update” is provided in line with new MYOB and Mircosoft OS software...

What does a WMS package include?

The Datapel Warehouse Management System is offered as a software license upon purchase. Installation of Datapel WMS also requires a 2-stage implementation process as part of the wms package: Stage 1 – Preimplementation – includes a full requirements analysis, analysis...